If the drive is showing, but you’re getting messages about the drive needing to be formatted, etc., then read the next section below.With WD Discovery software, you can also work across both Mac and PC. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.1 interface portPick a letter for your drive and you should be good to go. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems.
![]() ![]() My Passport Download The DiagnosticIf the drive has become corrupt or has bad sectors, these tools can fix it. Western Digital DataLifeguard Diagnostic Fujitsu (Toshiba) Diagnostic UtilityYou can also read my previous post on checking your hard drive for errors for more information and more tools to test hard drives. Just about all the major brands like Seagate, Western Digital, Toshiba, etc., have these diagnostic tools. Drive ToolsIf it appears that there is a problem with the drive itself, you can try to download the diagnostic tools from the drive manufacturer.Make sure the hard drive has the correct external power adapter and that the light on the front of the drive is turning on and is not orange or red. Again, go to Device Manager, expand Universal Serial Bus controllers, right click on the one that has USB 3.0 in the text and choose Update Driver.The only other possibilities with this type of problem are lack of power or complete hard drive failure. So try out several cables before you give up.Secondly, you might need to update the driver in Windows. I’ve run into several clients that had this problem and fixed it by simply using a different USB cable. Firstly, make sure you are using an appropriate cable. Asycuda world download for androidIf not, post a comment and I’ll try to help.
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